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About Eldava Health

How our guided pre-consultation works, and why we do not call it "AI-powered"

An honest explanation of the technology behind our intake tool: what it does, what it does not do, and why we chose that wording.

Before your appointment, you can use our guided pre-consultation to answer a structured set of questions about your main concern, duration of symptoms, prior history, and a mandatory safety check. It organises what you tell us into a short summary your clinician can review before you meet.

What it is, in plain terms

It is a structured, rule-based questionnaire with branching logic. It is not a large language model generating a diagnosis, and it does not replace the clinical interview. We describe it as "guided," not "AI-powered," because we think the label should describe what the tool actually does, not what sounds more impressive.

The one thing it always does

If you indicate any risk to your own safety during the guided pre-consultation or the booking flow, the tool stops routing you toward a booking and shows you crisis resources instead. That check cannot be skipped.

Related

How our guided pre-consultation works, and why we do not call it "AI-powered"

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